Effective date: 4 August 2026
1. About this policy
Living Eternity (livingeternity.com) is a website operated by Michael J. Simmons in Queensland, Australia.
This Privacy Policy explains how personal information may be collected, used, stored and disclosed through livingeternity.com and related communications.
Contact:
Michael J. Simmons
PO Box 860
Nerang, Queensland 4211
Australia
Email: [email protected]
Phone: +61 401 356 323
2. Personal information that may be collected
Depending on how you use the website, Living Eternity may collect:
• your name
• email address
• telephone or WhatsApp number
• postal or delivery details when needed for a signed-copy enquiry
• the contents of messages, enquiries, proposals or feedback you send
• information needed to respond to support, media, podcast, film, music, course or collaboration enquiries
• technical information such as IP address, browser type, device type, referring page, access time and basic website interaction data
• cookie and similar technology data used by the website platform or embedded third-party services.
Living Eternity does not presently collect payment-card details through its own website checkout. Purchases made through Amazon or another external provider are processed by that provider under its own privacy and payment terms.
3. Sensitive information
Please do not send health information, financial information, identity documents or other sensitive personal information unless it is genuinely necessary and specifically requested.
Because the website discusses spiritual subjects, a visitor may voluntarily mention religious or philosophical beliefs in a message. Such information will be used only as reasonably necessary to respond to that communication or fulfil the visitor’s request.
4. How personal information is collected
Personal information may be collected when you:
• send an email
• use a contact or enquiry option
• request information about a signed copy
• contact Living Eternity through WhatsApp or another linked service
• enquire about support, collaboration, podcasts, music, film, courses or media
• interact with the website, embedded videos or linked platforms.
Some technical information may be collected automatically by the website host, security systems, browser technologies or embedded third-party services.
5. Why personal information is used
Personal information may be used to:
• respond to enquiries and correspondence
• provide requested information
• arrange signed-copy requests or other agreed services
• consider collaboration, media, podcast, music or film proposals
• manage website security and technical operation
• improve website content and visitor experience
• maintain reasonable business and communication records
• comply with legal obligations
• send updates or marketing only where permitted, with an unsubscribe option.
6. Disclosure of personal information
Personal information may be disclosed only where reasonably necessary to:
• website hosting, email, communications, storage, security or technical service providers
• delivery or fulfilment providers for an agreed order
• professional advisers where reasonably required
• government, regulatory or law-enforcement bodies where required or authorised by law
• protect the rights, safety or security of a person, the website or the public.
Living Eternity does not sell personal information.
7. Third-party platforms
The website may link to or embed services operated by third parties, including Amazon, YouTube, Google, WhatsApp and Meta services.
Those services may collect information directly from you and handle it under their own privacy policies. Living Eternity does not control their independent data practices.
8. Overseas processing
Some hosting, communications, analytics, embedded-media or cloud service providers may store or process information outside Australia. The locations may vary according to the provider’s systems and policies.
Where reasonably practicable, Living Eternity will use reputable providers and will update this policy as its service arrangements develop.
9. Cookies and similar technologies
The website platform and embedded services may use cookies, local storage or similar technologies for functions such as:
• site operation and security
• remembering preferences
• measuring general website usage
• loading embedded media
• preventing misuse.
You can control or delete cookies through your browser settings. Blocking some cookies may affect website functions or embedded content.
10. Data security
Reasonable administrative and technical steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
No internet transmission or storage system can be guaranteed to be completely secure.
11. Retention
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate records, resolve enquiries or disputes, or meet legal requirements.
Information that is no longer reasonably required will be deleted, de-identified or securely archived where practicable.
12. Access and correction
You may request access to personal information held about you or ask for it to be corrected by emailing [email protected].
Reasonable identity verification may be required before information is released or changed.
13. Deletion and withdrawal
You may ask for personal information to be deleted or for consent to a particular use to be withdrawn.
A request will be considered and actioned where reasonably practicable, subject to legal, security, record-keeping and technical requirements.
14. Marketing communications
Living Eternity will not send electronic marketing without an appropriate basis or permission.
You may opt out at any time by using an unsubscribe option or emailing [email protected].
15. Children and young people
The website is intended for a general audience. A person under 16 should obtain help from a parent or guardian before submitting personal information through the website or linked services.
16. Privacy questions and complaints
Privacy questions or complaints may be sent to [email protected].
Please describe the issue and provide sufficient information to allow it to be investigated. Living Eternity will acknowledge and consider the matter within a reasonable period.
If the Privacy Act 1988 applies to the relevant conduct and the matter cannot be resolved, you may be entitled to contact the Office of the Australian Information Commissioner.
17. Changes to this policy
This Privacy Policy may be updated when website functions, service providers or legal requirements change. The current version will be published on this page with an updated effective date.